Higher education in the 21st century encompasses a diverse array of instructional delivery and support systems for faculty and students. From traditional style classrooms, collaborative spaces and studios, audio visual aids, handheld device use, tablets, indoor and outdoor learning environments to high speed network systems, technology is woven into all facets of today's college campus.
Clermont College continues to keep pace with the fast changing technology world in which we all live, work and learn. The Technology Services team works hard to deliver, facilitate and support efficient and innovative solutions for our campus partners. Our team is divided into two key support groups; Core Services and Client Services.
Core Services: Key support areas include;
- Campus Support Desk
- Core Institutional Systems such as, Canopy/Blackboard, SIS, uConnect, UCmail
- Emerging Technologies
- Server Systems
- Network Infrastructure and Connectivity (including wireless)
- Information Security
- Social Media Services
- Emergency Alert Systems
- Mobile Computing
- Technology Services Student Workers
Client Services: Key support areas include;
- Client and Lab computing
- Instructional Software
- Imaging and Printing
- Audio Visual Design and Support
- Telephone and Cellular Systems
- Streaming Media
- Campus Kiosks and Digital Signage
- Technology Inventory Management
Campus Support Desk
Anyone seeking technical assistance may stop by room 118 in the Edith Peter-Jones building (CCEJONES) anytime during posted office hours for a face-to-face conversation with a member of our support team. No appointment is necessary. The Technology Services team staffs the Campus Support Desk which is setup as a One Stop technology services destination. After 4:30pm the Campus Support Desk is staffed by student assistants. To simplify the process of addressing your support needs, we encourage you to contact the Campus support Desk @732-5216 (45216 internally), or via email at Clermont.Support@uc.edu.
Monday to Thursday 7:30 a.m. to 7:30 p.m.
Friday 7:30 a.m. to 4:00 p.m.
Saturday 9:00 a.m. to 1:00 p.m.